Services and Support
APPTech is fully committed in ensuring that the solutions we offer deliver value to our customers. We bring in the required experience and expertise in all our projects to guarantee the highest quality products and services. We aim to achieve successful service delivery to gain trust and long-term partnership with our customers.
Consulting
APPTech Consulting Service personnel are not only competent in business systems consulting but also are a trusted business process advisors. Our consultants are experienced in delivering best practice industry solutions that span manufacturing, distribution, retail, and services and is backed by a proven track record of successful delivery through the customer’s continuous trust and reference customers. Consulting services include:
Business Process Consulting
Custom Solution Development
Support for System Certification with Government Agencies (BIR)
Training
Maybe you have a new staff who need basic user training or maybe you’ve been using SAP Business One for a while and are unaware of shortcuts. Maybe you’ve been given more responsibility and use areas of the system now that you didn’t have to before. Whatever the reason, our new employee and refresher course is an ideal chance for you and your staff to learn something new and increase your familiarization of SAP Business One. Topics covered include:
TB1000-Logistics will prepare you to describe, carry out, and configure the standard processes in logistics of SAP Business One.
TB1100-Financials will prepare you to describe, carry out, and configure the standard processes in accounting of SAP Business One.
Advance Course is intended for the trainees who have attended SAP Business One TB1000 and TB1100 and would like to explore more the capabilities of SAP Business One. This course will tackle Installation and Administration, Customization and Other Tools, Query Manager, and other functions of SAP Business One.
Crystal Reports – intended to teach custom report design with SAP Business One system and database.
Support
SAP Business One Support is critical for every business that wants to grow – entering new markets, selling into new geographies and expanding business objectives. To manage growth you will need an SAP Business One support partner that can grow with your business – providing new ideas, supporting your SAP Business One system and keeping your organization abreast of the latest developments from SAP.
SAP Business One Support options include:
A team of SAP Business One applications and technical specialists are ready to take your call – answering SAP Business One questions and providing your team with assistance to ensure the smooth running of SAP Business One. You have already invested in getting SAP Business One up and running – now let’s make sure that you maximize that investment with outstanding support.
Talking on the phone often resolves your SAP Business One support question but sometimes the support team at APPTech will need to dial into your system to do a system check and to “coach” the user through a support query.
SAP Business One Support Upgrades
Let’s make sure that you are always operating on a current release of SAP Business One. We can assist you with product upgrades and updates, training on new versions of SAP Business One and fresh ideas to ensure that you get the most out of your SAP Business One implementation.
SAP Business One Account Management
As your business grows your requirements will change. We offer our customers regular account management meetings to discuss your business goals, opportunities and pain points. Our expert SAP Business One team can offer advice to help you achieve your goals by leveraging the power of SAP Business One for your organization.
